How to use the P2P blocklist on WEEX
By: WEEX
|
2026/03/09 16:00:00
0

1. What is the P2P blocklist?

To provide a safer and smoother trading experience, our P2P platform now supports a blocklist feature for both users and merchants.

When you add a counterparty (user or merchant) to your blocklist:

  • They will no longer be able to trade with you
  • Their ads will no longer appear in your listings
  • The system will automatically exclude them when matching orders

This feature lets you filter out unwanted trading partners and avoid negative experiences.

2. How do I block a user?

If communication becomes difficult or the trading experience is unsatisfactory, you can block the user directly from the order page.

  1. Go to the P2P order details page
  2. In the counterparty information section, select "Add to Blocklist"
  3. Confirm in the pop-up window. Once blocked, the user will no longer be able to trade with you.

67930_1.png

3. How do I block a merchant?

If you want to hide all ads from a specific merchant, you can block them from their profile page.

  1. Select the merchant's alias or avatar to open their profile
  2. Select "Block" in the top-right corner
  3. Confirm in the pop-up window

After blocking a merchant:

  • Their ads will no longer appear in your listings
  • The system will not match you with their orders

67930_2.png

4. Will blocking affect my current orders?

No. Blocking only applies to new orders.

  • Any order already in progress will still be completed as usual.
  • If a dispute occurs in the current order, you can submit an appeal and our customer support team will assist.

5. Why can't I block some merchants?

To maintain healthy market liquidity and stable trading services, some merchants cannot be blocked.

If you have a poor experience with such merchants, you can:

  • Choose a different merchant for your trade
  • Check the merchant's completion rate, order volume, and ratings before trading
  • Report or appeal if you encounter suspicious activity

6. How can I manage my blocklist?

You can manage your blocked users and merchants from the P2P blocklist page.

Go to:

P2P page → Profile → Blocklist

There you can:

  • View your blocked list
  • Remove anyone from your blocklist at any time

7. Can I trade with someone after unblocking them?

Yes. After removing a user or merchant from your blocklist:

  • You can trade with them again on P2P
  • Their ads will be visible to you again
Related articles
Share
copy

Gainers