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      Welcome to WEEX Help Center

      All (4359)
      Copy Trading: Is there a time delay between an elite trade and the copied trade?
      Copy tradingFAQ
      Dear WEEXer, Read on to find out if there is a time delay between elite trades and copied trades.   Q: Is there a time delay between an elite trade and the copied trade?A: The trades are synchronized. The actual order-placing and the actual copying happen at the same time, though the elite trade is
      2022/12/19 08:54:47
      0
      Copy trading: What do I do if my trades keep getting liquidated due to the elite trader repeatedly opening new positions?
      Copy tradingFAQ
      Dear WEEXer,   You can set a maximum position size to stop copying the elite trade when the maximum position size is reached. This will help to protect your assets and prevent forced liquidation. Please refer to the image below. Alternatively, you can choose to transfer a reasonable amount of asse
      2022/12/19 08:53:43
      0
      Elite trading: Why didn't I receive my profit share?
      Copy tradingFAQ
      Dear WEEXer, Read on to get the answer to your question.   Q: Why didn't I receive my profit share?A: The system calculates the profit share based on the day before. For example, the profit rate for Tuesday is calculated at 12:00 AM on Wednesday, and the amount is distributed soon after calculati
      2022/12/19 08:51:43
      0
      WEEX Copy Trading: When is the profit share distributed? Where can I view it?
      Copy tradingFAQ
      Dear WEEXer,   When is the profit share distributed?A: The profit share is calculated at 12:00 AM daily and distributed shortly after, between 12:00 AM – 12:10 AM.Details can be viewed under your "History" from your copy trading profile.   Q: Where can I view the profit share?A: If you would lik
      2022/12/19 08:50:12
      0
      Elite trader: What is profit share?
      Copy tradingFAQ
      Dear WEEXer,   Q: What is profit sharing for elite traders?A: View your profit share under in your futures transaction records. When you make an elite trade order, you will see the "Copy trading payout," "Copy trade return commission," and "Elite trade income." When a copier closes a position, the
      2022/12/19 08:48:50
      0
      Elite trader: How are elite traders ranked? How is PnL calculated?
      Copy tradingFAQ
      Dear WEEXer,   Q: How are elite traders ranked? How is PnL calculated?A: PnL is calculated as: (total profit of the elite trader ÷ total margin) × 100% Total margin = the sum of margins for each elite trade Refer to the following table for weights:   - Thank you for supporting WEEX! The WE
      2022/12/19 08:45:05
      0
      Elite trading: I've deposited 500 USDT in my account. Why don't I have any copiers? Why am I not in the list? Why can't I find a certain elite trader in the list?
      Copy tradingFAQ
      Dear WEEXer,   Q: I've deposited 500 USDT in my account. Why don't I have any copiers?A deposit of 500USDT is not enough to qualify you to be an elite trader. When applying to become an elite trader, you must:1. Have no active futures positions, pending orders, or trigger orders.2. Not be a copier
      2022/12/19 08:41:15
      0
      Copy trading: Copy trading risk warning, and not being able to continue copying
      Copy tradingFAQ
      Dear WEEXer, Read on to find out why you receive a copy trading risk warning and cannot continue copying the elite trade.   During copy trading, a risk warning is triggered when the price: Triggers the take-profit/stop-loss at a certain price point during an upward trend. Falls to a certain price
      2022/12/19 08:37:25
      0
      Demo futures trading (simulator)
      FAQCommon trading issues
      Dear WEEXers,Click [futures] in the futures list menu on the upper left to switch to the Demo futures trading interface, providing users with demo trading orders. “Newly registered users will receive 50,000 USDT in demo funds for both BTC and ETH Futures in the Demo futures  mode.”   Can demo
      2022/12/19 08:09:25
      0
      Risk notification
      FAQCommon trading issues
      Dear WEEXers,The trading model of this platform may not be suitable for every user. Before you start live trading, we recommend that you fully understand the trading risks and limit the amount of capital you invest. By choosing to trade on this platform, you acknowledge and accept the platform's tra
      2022/12/19 08:03:25
      0
      How is the market index calculated?
      FAQCommon trading issues
      Dear WEEXers, Our index price is derived from a weighted combination of spot prices from major global exchanges such as Binance, Huobi, and OKEX. The best bid and ask prices are provided by liquidity providers and users, with WEEX matching the trades. You can view buying and selling costs on the "
      2022/12/19 08:02:22
      0
      ★Top 10 Q&A for beginners trading
      FAQCommon trading issues
      Dear WEEXers, Q: What is futures trading?A: Futures trading refers to the transaction between the buyer and the seller of an agreement to receive a certain amount of a particular asset at a specified price at a specific time in the future.   Q: How to operate futures trading?A: Click the futures tr
      2022/12/19 07:58:15
      0
      What is Auto-deleveraging (ADL)?
      FAQCommon trading issues
      Dear WEEXers,   https://weexsupport.zendesk.com/hc/en-us/articles/5500518124057--Auto-deleveraging-ADLHow does it work?Auto-Deleveraging short as ADL, refers to a forced liquidation process implemented when extreme market conditions or uncontrollable factors cause the platform's risk reserves to be
      2022/12/19 07:50:33
      0
      ★Q&A about funding rates
      FAQCommon trading issues
      Dear WEEXers,Q: Where can I find the detailed records of funding rates?A: It will be charged every 8 hours. The funding rate will be settled at 07:00 / 15:00 / 23:00 (UTC+8) . The place where the funding rate is charged can be found in [Assets] - Contract [Bill] - View Funds cost. It will be charged
      2022/12/19 07:45:41
      0
      ★Top 10 FAQ about trading
      FAQCommon trading issues
      Dear WEEXers,   Q: Why is the current price different from the best bid (Buy 1) and best ask (Sell 1)?A: This situation often occurs when there is insufficient trading activity, leading to no actual trades being executed at the current price. In such cases, buyers and sellers may only be adjusting
      2022/12/19 07:35:24
      0
      Sign Up, Login History, and Transaction Records
      FAQAccount access and verification
      Q. How do I sign up?A: Use the "Log In/Sign Up" button on the homepage and select "Sign up now" below. Simply provide your email or phone number and enter the verification code to create your account.   Q. How many accounts can one person have?A: To protect user rights, our platform allows only one
      2022/12/19 06:57:17
      0
      How do I reset the Google Authenticator?
      FAQAccount access and verification
      For security reasons, please make sure to complete KYC verification before proceeding. Users who have not completed KYC verification will not be able to continue. Please follow these steps: Website: Step 1: Click on the avatar icon in the top right.Step 2: Click on "Security."Step 3: Go to the "Goog
      2022/12/13 15:46:25
      0
      How to calculate the average open price?
      FAQFutures formulas
      Dear WEEXers,Average open price= (the opening price of the first position x the cont number of futures + the second opening price x the cont number of futures ) ÷ the sum of the count number of futures opened twice Thank you for your support of WEEX!   WEEX TeamFind us on: Twitter | Telegram | Med
      2022/12/13 15:32:18
      0
      How to calculate the futures transaction fee?
      FAQFutures formulas
      Dear WEEXers,The transaction fee is the platform fee derived from your transaction.   Maker fee: 0.02%. A maker is a user whose order is not immediately executed and instead appears in the market depth.  Taker Fee: 0.06%. A taker is a user whose order is matched with an existing order in the ma
      2022/12/13 15:28:42
      0
      What is funding fee?
      FAQFutures formulas
      Dear WEEXers, The funding fee is a handling fee similar have an overnight position price. WEEX does not charge any funding fee. Instead, it is exchanged between users. You can check the upcoming funding rate settlement under [Futures Information] in the futures trading menu (accessible via the [...]
      2022/12/13 15:27:30
      0
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