Dear WEEXer,

FAQ

Why can't I copy a certain elite trader?

There are several reasons why you could fail to copy a certain elite trader:

1. The elite trader has reached the maximum number of followers.
2. The elite trader's status has been revoked.
3. You currently have an elite trader status (elite traders cannot be copiers).
4. There are no assets in your futures account. (You will receive a system notification.)
5. The elite trader's elite trade limit has been reached. (You will receive a notification.)
6. You don't have enough assets in your Futures Pro account to copy the elite trade.
   
   This formula is used to calculate the margin amount:
   Margin amount = (opening quantity × opening price) ÷ leverage
   
   Assume that you have 1000 USDT in your Futures Pro account and you are trading DOGE/USDT, with an opening quantity of 44,600 and 5× leverage.
   
   Assume that the opening price for the long position is 0.11063.
   The margin required is (44,600 × 0.11063) ÷ 5 = 986.8196 USDT
   
   Assume that the opening price for the short position is 0.11066.
   The margin required is (44,600 × 0.11066) ÷ 5 = 987.08719 USDT
   
   You will fail to copy the short position due to the insufficient available margin, as you will only have 13.2 USDT after completing the long position trade (1000 – 986.8 = 13.2).
   
   (You will receive a system notification.)
7. You need to adjust your copy trading settings and margin setting so that the elite trade is within the range that matches your available assets. (You will receive a system notification.)
8. Your copier position has reached the maximum limit. (You will receive a system notification.)
9. If the elite trade is not fully executed, you will not be able to copy the trade successfully. For example, if the elite trader places an order for 10 lots but only nine lots are filled, you will not copy the trade even though the order will be displayed in their elite trade list.