Why Haven’t I Received My New User Bonus on WEEX?
Haven’t seen your WEEX new user bonus yet? Don’t worry, we’ll walk you through the most common reasons and what you can do next.
New user bonuses are designed to welcome you to the platform, but they typically come with specific eligibility criteria and steps that need to be completed. If you haven't received your bonus, here are the most common reasons why, along with what you can do:
Common Reasons for Not Receiving Your Bonus:
- Incomplete Identity Verification (KYC): To be eligible for most new user bonuses, you must complete at least Level 1 Identity Verification (KYC). This is a mandatory step to ensure compliance and security. Check this guide if ur KYC failed: Why My KYC Verification Failed on WEEX?
- Not a First-Time User: The new user bonus is exclusively for individuals who are registering on WEEX for the very first time. If you have previously registered an account with WEEX, even if it's no longer active, you might not be eligible.
- Failure to Meet Deposit or Trading Volume Requirements: Many bonuses require a minimum first-time deposit amount or a specific trading volume (e.g., spot trading volume of 100 USDT or futures trading volume of 500 USDT) to be completed within a certain timeframe (e.g., within 7 days of registration). Ensure you have met these thresholds.
- Activity Outside the Promotion Period: Your registration or qualifying activities might have occurred outside the specified promotion period. Always check the event's start and end dates.
- Violation of Activity Rules: WEEX has strict rules against fraudulent activities such as wash trading, cheating, or registering multiple accounts. If any such behavior is detected, your eligibility for the bonus may be revoked.
- Bonus Distribution Delays: Bonuses are usually distributed within 24 to 48 hours after meeting all requirements. There might be a slight delay during peak times.
- Conflict with Other Promotions: Some new user promotions cannot be combined. If you participated in another welcome event, it might affect your eligibility for this specific bonus.
What Should You Do If You Believe You Are Eligible?
If you've reviewed the above points and believe you meet all the criteria, please consider the following steps:
Check Your Account: Verify that your KYC is complete and that your deposit and trading volumes are correctly recorded in your WEEX account.
Wait a Little Longer: If you've just completed the requirements, allow up to 48 hours for the bonus to be credited.
Contact WEEX Customer Support: If more than 48 hours have passed and you still haven't received your bonus, the best course of action is to reach out to WEEX's customer support team. Provide them with your WEEX UID and details of the bonus you are expecting, along with any relevant screenshots or transaction IDs. They will be able to investigate your specific case and provide clarification.
You may also like

AI Avatar (AIAV) Coin Price Prediction & Forecasts for January 2026 – Up 25% in a Day, Can It Sustain the Rally?
AI Avatar (AIAV) Coin has been turning heads in the crypto space after a sharp 24.95% surge in…

What is AI Avatar (AIAV) Coin?
The burgeoning crypto world welcomes yet another innovative platform, AI Avatar (AIAV), which recently achieved a significant milestone…

shiny rock (ROCK) Coin Price Prediction & Forecasts for January 2026: Could This Meme Token Surge Post-Launch?
shiny rock (ROCK) Coin has just hit the scene as a fresh meme token inspired by Twitter buzz…

What is Shiny Rock (ROCK) Coin?
Shiny Rock (ROCK) Coin has made a splash in the crypto community with its recent listing on WEEX…

somaliscan (SS) Coin Price Prediction & Forecasts for January 2026: Could This Meme Token Surge Post-Launch?
As a seasoned crypto trader who’s navigated multiple bull and bear cycles, I’ve seen meme tokens like somaliscan…

What is Somaliscan (SS) Coin?
In the ever-evolving crypto landscape, new tokens frequently grab investor attention. One such intriguing token is the Somaliscan…

Brevis (BREV) Coin Price Prediction & Forecasts for January 2026 – Surging 10% on Launch Momentum
Brevis (BREV) Coin has burst onto the scene, launching on December 31, 2025, and already climbing 10.35% in…

What is Brevis (BREV) Coin?
Brevis (BREV) Coin, a smart verifiable computing platform token, has recently been listed on WEEX, marking a significant…

JGGL Coin Price Prediction & Forecasts for January 2026: Could It Surge 50% Amid AI Hype?
As we kick off 2026, JGGL Coin has burst onto the scene following its launch on December 25,…

What is JGGL Coin (JGGL)?
In a bold stride towards the future of social media, JGGL Coin (abbreviated as JGGL) has recently caught…

AssetX Labs (AXLT) Coin Price Prediction & Forecasts for January 2026: Potential Surge After December 2025 Launch?
AssetX Labs (AXLT) Coin burst onto the scene with its launch on December 25, 2025, positioning itself as…

What is AssetX Labs (AXLT) Coin
AssetX Labs (AXLT) Coin has recently made its debut on the WEEX Exchange, allowing users to start trading…

Ecorpay Token (ECOR) Coin Price Prediction & Forecasts for January 2026 – Potential Rally Amid Payment Sector Growth
Ecorpay Token (ECOR) has been making waves since its launch on December 24, 2025, as a revolutionary multi-blockchain…

What is Ecorpay Token (ECOR) Coin?
Ecorpay Token (ECOR), recently listed on WEEX, is a groundbreaking multi-blockchain payment and entertainment platform launched on the…

ForTON (FRT) Coin Price Prediction & Forecasts for January 2026 – Fresh Launch Sparks Potential Rally
ForTON (FRT) just hit the market on December 31, 2025, as a fresh entrant in the TON ecosystem,…

What is ForTON (FRT) Coin?
The highly anticipated ForTON (FRT) token is now listed on WEEX, a leading digital asset exchange. This launch…

Mind Predict (MKIT) Coin Price Prediction & Forecasts for January 2026: Could It Surge 50% Post-Launch?
Mind Predict (MKIT) Coin has just hit the crypto scene, launching on December 31, 2025, as the first…

What is Mind Predict (MKIT) Coin?
Mind Predict (MKIT) Coin has made its debut on WEEX, marking a new chapter in the AI-driven crypto…
AI Avatar (AIAV) Coin Price Prediction & Forecasts for January 2026 – Up 25% in a Day, Can It Sustain the Rally?
AI Avatar (AIAV) Coin has been turning heads in the crypto space after a sharp 24.95% surge in…
What is AI Avatar (AIAV) Coin?
The burgeoning crypto world welcomes yet another innovative platform, AI Avatar (AIAV), which recently achieved a significant milestone…
shiny rock (ROCK) Coin Price Prediction & Forecasts for January 2026: Could This Meme Token Surge Post-Launch?
shiny rock (ROCK) Coin has just hit the scene as a fresh meme token inspired by Twitter buzz…
What is Shiny Rock (ROCK) Coin?
Shiny Rock (ROCK) Coin has made a splash in the crypto community with its recent listing on WEEX…
somaliscan (SS) Coin Price Prediction & Forecasts for January 2026: Could This Meme Token Surge Post-Launch?
As a seasoned crypto trader who’s navigated multiple bull and bear cycles, I’ve seen meme tokens like somaliscan…
What is Somaliscan (SS) Coin?
In the ever-evolving crypto landscape, new tokens frequently grab investor attention. One such intriguing token is the Somaliscan…