Customer Support: @weikecs
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The System Status page is a monitoring tool designed by our team that provides near real-time information (updates approximately every 5 minutes) about availability and performance, as well as incoming and outgoing transaction status. This is an evolving tool that will include more information on the system performance, aiming at making our system processes as transparent as possible.
Our deposit wallets funds are only temporary storage until the deposit has been processed. Our system regularly batches the inputs from deposit transactions into a single transaction sent to the withdrawal wallet.
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