What Should I Do If My WEEX Account Is Frozen Or Locked?

By: WEEX|2025/02/17 13:01:45

If your WEEX account is frozen due to too many incorrect password attempts when you logged in, customer support: @weikecs can assist you in unlocking it.

Or, you can find the AI customer service in the lower right corner of WEEX web page, provide your User ID (UID) in the chat box. Once you provide the UID, the WEEX AI service will transfer you to a live customer service agent, who will process your request in order.

To unfreeze your account, you will need to provide the following information:

1. Your [UID/Phone number/Email] (one of the three)

2. A photo of your [ID card] with the handwritten note: "Today is [XX year, XX month, XX day]. I am [Name], UID is [XXX], I want to unfreeze my WEEX account, and I confirm that this action is performed by me."

Check here to know more about us. Visit WEEX Learn to explore the world of cryptocurrency.

Recommended Articles:

What Is WEEX - An Overall Introduction To Know All

Which Crypto Exchange is Best for Trading in Turkey in 2025? (Updated for June)

Are There Any Fees For Deposits? Check Deposit Fees on WEEX What Should I Do If I Forget My WEEX Password?

Is Ondo Crypto a Good Investment? A Deep Dive for July 2025

This article is a deep dive into Ondo (ONDO) as an investment for July 2025, analyzing its RWA tech, price predictions, risks, and recent news.

WEEX|2025/07/03 09:02:51

Humanity Protocol (H) New Listed on WEEX Spot

Humanity Protocol (H) is officially listed on WEEX with the H USDT pair. Starting July 2, 2025, at 10:00 AM UTC, users can trade seamlessly on WEEX spot. Enjoy secure, privacy-focused identity token trading.

WEEX|2025/07/03 02:55:26

Toncoin (TON) Price Prediction 2025: What Is TON? Is TON Worth Buying? Telegram's Ecosystem, AI & IPO Potential

Explore Toncoin (TON): Telegram's blockchain powerhouse. Discover its current price, future predictions, deep Telegram integration, AI developments, and IPO potential. Is TON worth investing? Find out in this comprehensive guide.

WEEX|2025/07/02 15:54:37

NYLA AI 2025 Price Forecast: Is This Solana-Based AI Token Worth Buying?

Discover NYLA AI, a cryptocurrency token blending AI and blockchain on the Solana ecosystem. Explore its market performance, risks, and potential in this comprehensive guide, covering price predictions, trading platforms, and investment considerations.

WEEX|2025/07/02 13:40:24