Why My KYC Verification Failed on WEEX? Here’s What to Do

Your KYC verification might have failed for one of the following reasons:

• The information you submitted doesn’t match your ID documents
  
   
• Your ID has already been used for verification on another account
  
   
• The photos you uploaded don’t meet the required standards
  
   
• You’re under 18 years old

If any of these apply to you, please make sure your documents meet the necessary criteria and try uploading them again.
If none of these reasons seem to fit, reach out to our support team or use the live chat in the bottom-right corner of the website. Just provide your UID, phone number, or email—any one of them will do.

Follow this simple guide to complete your KYC verification on WEEX Exchange.